Shipping Policy

Shipping Policy
Ink Base Co.
Last updated: 2025
Where We Ship

We currently ship to the United States and Canada. All orders are processed and fulfilled from within the United States.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next available business day.

You will receive a confirmation email with tracking information once your order has shipped.

Estimated Delivery
United States 3–7 business days
Canada 7–14 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, or circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your order weight and destination. We occasionally run free shipping promotions — check our homepage for current offers.

Canadian Orders & Customs

Orders shipped to Canada may be subject to import duties, taxes, and customs fees upon arrival. These charges are the sole responsibility of the customer and are not included in our pricing or shipping costs.

Please check with your local customs office for more information before ordering.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the estimated timeframe, please contact us through our Contact page. We will work with the carrier to resolve the issue as quickly as possible.

Address Accuracy

Please ensure your shipping address is correct at checkout. Ink Base Co. is not responsible for orders lost or delayed due to an incorrect address provided by the customer.

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