Privacy Policy
Ink Base Co. is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store or make a purchase. By using our site, you agree to the terms outlined here.
When you visit our store or place an order, we may collect the following:
- Name, email address, and phone number
- Billing and shipping address
- Payment information (processed securely through Shopify — we never store card details)
- Order history and preferences
- Device and browser information, IP address
- Information you provide when contacting us
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Send promotional emails and marketing communications
- Improve our store and customer experience
- Comply with legal obligations
If you opt in to our email list, we may send you updates about new products, promotions, and store news. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email.
We do not sell, rent, or trade your email address or personal information to any third parties.
We do not sell or rent your personal information. We may share your data only with trusted service providers who help us operate our store — such as Shopify, payment processors, and shipping carriers — under strict confidentiality agreements.
We may also disclose information if required by law or to protect the rights and safety of our business and customers.
Our store uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic. By using our site, you consent to the use of cookies.
You can disable cookies in your browser settings, though this may affect certain features of the store such as your shopping cart.
We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us through our Contact page.
If you are located in Canada, your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access and correct your personal information held by us at any time.
Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our store after changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please reach out through our Contact page and we will get back to you as soon as possible.